Responsible Gaming at c7c7
We believe gambling should be entertaining — never harmful. c7c7 provides every Bangladeshi player with the tools and knowledge to stay in control.
At c7c7, we are committed to providing a safe, fair, and transparent gambling environment for all our players in Bangladesh. Gambling is a popular form of entertainment enjoyed by millions across Dhaka, Chittagong, Sylhet, and beyond — but we also understand that, for a small number of people, it can become a serious concern.
Our responsible gaming framework is built around five core principles: player awareness, practical self-help tools, strict age verification (21+), fair play, and proactive support. We do not merely display a disclaimer — we actively build features and policies that protect our users and encourage healthy habits.
Whether you enjoy cricket betting during the BPL season, spinning the reels on your favourite slots, or playing live casino games — the goal should always be fun within your means. If at any point the fun stops, c7c7's responsible gaming resources are here to help you take a step back.
Our Key Protections
Age Restriction (21+)
Only adults aged 21 and above may register and play. We verify age at sign-up to protect minors.
Deposit Limits
Set daily, weekly, or monthly deposit caps in BDT to keep your spending predictable and within budget.
Time-Out Feature
Take a short break from gambling for 24 hours, 7 days, or 30 days without closing your account permanently.
Self-Exclusion
Request a long-term or permanent self-exclusion at any time by contacting our support team directly.
Reality Checks
Periodic session notifications remind you how long you have been playing, so you stay aware of time spent.
24/7 Support
Our Bangladesh-based support team is available around the clock to answer questions about responsible gaming.
Self-Help Tools Explained
Set Your Deposit Limit
Log in to your c7c7 account settings and navigate to the Responsible Gaming section. Choose a daily, weekly, or monthly BDT cap that reflects what you can genuinely afford to lose. Once set, this limit takes effect immediately. Increases to limits have a 7-day cooling-off period, so you cannot raise them in the heat of the moment.
Activate a Time-Out
A time-out pauses your account temporarily — you cannot place bets, make deposits, or access games during this period. Choose 24 hours, 7 days, or 30 days. This is ideal if you feel you need a short cooling-off break without permanently closing your account.
Request Self-Exclusion
If you feel gambling is becoming a serious problem, self-exclusion allows you to block access to your c7c7 account for a minimum of 6 months or indefinitely. Contact our support team at [email protected] to start the process. During self-exclusion, your account is locked and marketing communications are stopped.
Enable Reality Check Reminders
Go to your account settings and enable session reminders at intervals of 30, 60, or 90 minutes. When the reminder appears, the game pauses and shows you your session duration and net win/loss. You can then decide to continue, take a break, or stop playing entirely.
Contact Us for Help
If you are unsure how to use any of these tools, or if you would like a friend or family member to have limits placed on your behalf, reach out to our support team. We are here 24/7, every day of the year — including Eid, Durga Puja, and public holidays in Bangladesh.
Warning Signs of Problem Gambling
Recognising a problem early is the first step toward getting help. Gambling should always remain a leisure activity. If you notice any of the following signs in yourself or someone you know, please take action immediately.
- Spending more money on gambling than you originally planned or can afford
- Chasing losses — continuing to gamble to try to win back what you lost
- Lying to friends or family about how much time or money you spend on gambling
- Neglecting work, study, or family responsibilities because of gambling
- Feeling restless, anxious, or irritable when trying to cut down or stop
- Borrowing money from bKash, Nagad, or personal contacts to fund gambling sessions
Our Commitment to You
c7c7 is fully dedicated to the wellbeing of every player on our platform. We have built our responsible gaming systems from the ground up — not as an afterthought, but as a core part of our product. Every time we launch a new game, add a payment method such as bKash or Nagad, or roll out a promotional bonus, our responsible gaming checks are part of the launch process.
We use SSL encryption and secure data handling to protect the financial and personal information of all Bangladeshi players. Our platform is built on fair play principles — all games use certified RNG (Random Number Generator) technology, so every outcome is genuinely random and unbiased. We do not manipulate results, and we do not chase losses on your behalf.
For players in Bangladesh who feel they need additional external support, we strongly encourage reaching out to a trusted family member, a local counsellor, or a mental health professional. Your wellbeing always comes first — no wager, no bonus, and no jackpot is worth compromising your mental health or financial stability.
Need Help Right Now?
Our support team is available 24/7. If gambling is affecting your life, please reach out — we are here to listen and help, not to judge.
[email protected]Frequently Asked Questions
Log in to your account, go to Account Settings, then select Responsible Gaming. From there you can set a daily, weekly, or monthly deposit cap in BDT. The limit is applied immediately and any increase requires a 7-day waiting period for your protection.
Self-exclusion is a tool that lets you voluntarily block access to your c7c7 account for an extended period. Minimum duration is 6 months; you can also choose a permanent exclusion. To request it, email our support team at [email protected]. Once active, the exclusion cannot be reversed until the chosen period expires.
No. c7c7 strictly enforces a 21+ age policy. All new registrations require age verification as part of the KYC process. Any account found to belong to a person under 21 years of age will be immediately suspended and all funds returned to the verified payment method.
You can contact our support team directly at [email protected] at any time — 24 hours a day, 7 days a week. We can help you activate self-exclusion, set deposit limits, or simply talk through your concerns. We also recommend speaking with a trusted family member or a professional counsellor for additional support.
Enjoy Gaming Responsibly
When gambling is fun and controlled, it adds to your entertainment. Explore our games, read our FAQ, or check out our Cricket Betting section — all while staying within your limits.